How to send back xfinity equipment.

Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...09 Oct 2021 ... This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box.Jan 28, 2023 · Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. Reasons for Returning Xfinity Equipment. What Do You Need to Return. Ways to Return Xfinity Equipment. UPS Shipping.

Hello @user_356199, thanks for reaching out for help with your equipment return.You actually do not need the return tracking label to ship the equipment back to us. Here are the instructions to return equipment without the prepaid label:

You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.

Responses. XfinityBrianH. +13 more. Official Employee. •. 476 Messages. 7 months ago. Thank you so much for reaching out to our Xfinity experts with your …Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Press Enter to send it.You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the device to a UPS store. The UPS store will package and ship the device back to us for free. You don't need a label or packaging, just the device.

Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Moving and bringing your Xfinity Home service with you to your new address? Pack up your existing Xfinity Home equipment, and we’ll install it at your new address. Bring any new Xfinity Home devices you want to buy or compatible third-party devices. Our certified technician will activate and test your equipment.

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. How To Return Xfinity Equipment (For All Services) Daniele Besana. Need to know how to return Xfinity equipment? It’s easier than it sounds. You have three options – the first two apply if you need UPS to handle … Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line. Here is where a prepaid shipping label will be prepared for you to print. From there you can stop by a local UPS store where a UPS representative will pack and ship your equipment back to us, or you may package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home.If you're new to Comcast, go to xfinity.com today to order your new Xfinity services. Your Getting Started kit will be sent directly to your home! Contact us to have an Xfinity Getting Started kit mailed to you. Can't wait? Make a reservation to pick one up at your local Xfinity Retail Store today! You can call in advance to confirm what you're ...

The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question?Unfortunately, the new box did not work properly, so Xfinity sent a technician to assess the problem. We were told that if the issue was with their equipment, there would be no charge for the visit. The issue was with their equipment, which the technician said was an out of date cable box that should never have been sent. Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ... Where do I return old equipment so I don’t get chargedAre you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...If you can send me a Direct Message with your name and address. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!

We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Plug the power cord into the back of your gateway and then into an electrical outlet. If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Name your WiFi network and create a password. Wait for your gateway or modem to be ready.

Responses. XfinityBrianH. +13 more. Official Employee. •. 476 Messages. 7 months ago. Thank you so much for reaching out to our Xfinity experts with your …So how can I send the old equipment back I am trying to return my old box but the only option for return is the new box that was sent to me. So how can I send the old equipment back Skip to main content. Home. Getting Started. Guidelines. Sign in. Customer Service. Xfinity Community Forum. Customer Service. Customer Service. …Learn how to return Xfinity equipment when you are finished using it if you have Xfinity internet or cable in your home. Follow the instructions and receive the …XfinitySep 2, 2022 · Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge). 03 Dec 2020 ... This video explains how to set up your self install Xfinity Router. As we all know Comcast generally does not send the technician to install ...If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return ...Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

Learn about transferring your services when you move.

Feb 28, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Key Takeaways: Returning Xfinity equipment can be a simple process with the right guidance. Understanding the Xfinity equipment return policy is crucial before … We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.Make sure you’ve added your mobile phone number to your account. Once your mobile number is validated, text WAITLIST to 266278 to request text messages regarding the Appointment Waitlist. Confirm that you want to be added to the waitlist. Select your preferred appointment date and time.and here Under How can I return my Equipment, For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. 1. nerdburg.28 Aug 2021 ... We recommend that you return your equipment 14 days from the day of disconnect to avoid further charges! I am an Official Xfinity Employee.Return your phone through your account. If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section.From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this …I stopped services about a month ago but forgot to return my equipment. I received a bill for the unreturned equipment along with a 'partial' bill for $6.83. The partial bill was due to xfinity charging me services ahead of time, after I had submitted requests to cancel the service. Xfinity recently refunded $69 of the $77 that I was charged ...See some special notes at the bottom of the page about canceling service, returning a faulty modem, or using a self-provided modem. Important note: If you are canceling service and you lease your modem, or if you are ordering a replacement CenturyLink modem, you must return your current modem within 30 days to avoid equipment charges of up to $200.Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Press Enter to send it.

Learn how to report an issue, like refund and payment issues or safety concerns.Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your …If you're new to Comcast, go to xfinity.com today to order your new Xfinity services. Your Getting Started kit will be sent directly to your home! Contact us to have an Xfinity Getting Started kit mailed to you. Can't wait? Make a reservation to pick one up at your local Xfinity Retail Store today! You can call in advance to confirm what you're ...First, visit the Comcast website, and navigate to the equipment return section. Here, you will find a schedule pickup option. Select this option and fill in the necessary details, including your address and contact information. Once you have provided the required information, choose a convenient time and date for the pickup.Instagram:https://instagram. chateau rainier apartments fife washingtonchase sapphire lounge philadelphiahong kong garden aptos ca5330 n kenmore ave Hi there @user_18a00c, and thank you for posting, and sharing your email.I'd be happy to help with upgrading your device(s). Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad …After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ... cl wilmington nchow to scan starbucks receipt Sep 16, 2023 · Start by logging into your Xfinity account and navigating to the “Equipment Returns” page. Follow the step-by-step instructions, fill out the form, and print the shipping label. Pack the equipment securely and attach the label before dropping it off at the post office. Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that’s lost or stolen. Select the Learn More button beneath Suspend this line. To proceed, select Suspend Line. You’ll receive a confirmation email when service is suspended. sangamon county clerk of courts Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks.Here is how to return your rented modem to Xfinity free of charge when moving to a new address. Call a nearby Xfinity store, make an appointment and visit the store later to drop the equipment. Send your equipment back to Xfinity using a prepaid UPS shipment after you’ve initiated the return online.