Mercari item arrived damaged.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... UPS damaged/lost item BUYING Archived post. New comments cannot be posted and votes cannot be cast. ... No UPS but USPS for me. The whole package was "stolen" (all items went missing) and they sent me a letter telling me that and to tell the ...Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...Mercari is an online marketplace that offers a great way to buy and sell items. Whether you are looking for vintage clothing, home decor, or electronics, Mercari has it all. The be... Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993. USPS + Mercari Lost, damaged, then returned my package. I'm so upset. This was my last sale before the fees were implimented, it was an expensive item, and I was gonna make BANK off it. Now I won't because the higher the price, the higher the fees Mercari impliments. NO ONE is going to buy my item now.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Sold ceramics, one item of four arrived damaged to the buyer. How would an insurance claim work? SELLING Buyer informed me today that although she thought the teacup was packaged well, it came broken in half. This was one item of four, a ...If you can prove you purchased them with a receipt you should be able to get the warning removed. It may take a few days with it being a holiday weekend. If you do not have a receipt, it may not be removed. For some reason, receipts seem to be proof of an item's authenticity on Mercari. I am not sure what happens to the sale since you already ...with expensive items, record yourself packing the item in cases like this. In my experience, Mercari takes about 2 days to review the case. If they approve the return, you don't have to pay for return shipping. Mercari provides a return label to the buyer for free. Sorry about what happened on your first time selling.

Buyer requesting refund for damage didn't exist prior to mailing . Buyer is requesting a refund for a mark on a trading card I sold, there is NO mark on my any of my photos but the photos the buyer attached shows a very clear mark on the card that is visible from multiple angles. ... r/Mercari • Item arrived broken and this is the response ...Damaged by UPS in transit. Never made it to buyer and is now sitting at Mercari office for "processing" going on 6 days. ... which for this particular item is more than I sold the item for without the 63% off retail postage when you get a prepaid label through them. They also cancelled the transaction completely so the buyer got their money ...

That definitely will help in future with things arriving in one piece. If you sent it according to Mericari’s shipping, then call and let them know. Also, take pictures of how you packaged, I had to learn the hard way. Make sure they send pics of the broken item for proof . Sep 13, 2022 · As of February 2022, you can still get an average of 43% off retail for shipping labels for items between 0.25 lb - 150 lbs. Mercari prepaid labels include shipping protection of up to $200 in case your item is lost or damaged in transit by the carrier. Always take pictures with the smartphone people will do anything . They know how to manipulate the system. After that I will be as nice as possible to them Mercari reads all conversations you are having with the client. When Mercari see that you are willing to work with the client sometimes Mercari will give you creditI brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase.Mercari is Japan's largest marketplace, where anyone can buy and sell items safely and easily. Mercari carries plenty of new and unused items. Pay by credit card, by carrier billing, at a convenience store, or through a bank ATM. Mercari's system ensures safe transactions by holding the payment until after the item safely reaches the buyer.

The "shipping protection" is for Mercari to take advantage of in such cases. So essentially, they get the let's say, $13.50 shipping fee back, PLUS the $200 cost of the item. Mercari has the pictures of the damaged item, which the buyer provided. Of course, they won't always do this, but it's maybe 90% of the time.

Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.

Bought something 10 days ago and no communication from the seller or tracking number. Mercari notification says the item is eligible for cancellation because seller hasn't shipped. Item is a cute dress I was planning to wear to a graduation party this weekend, but I don't want to risk it not getting here in time, and will probably just buy ...Luckily it happened at 9pm and cancelled within half hour with same "buyer's payment" message. However I reposted and they repurchased next day, and I waited a full day and made sure mercari wasn't gonna cancel again before shipping. Never got a response on what happened on Mercari's end though. Yikes, $350 is a lot.64K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Yeah you aren't worth the hassle. I get it in this situation it probably arrived damaged but as a seller I just assume the buyer broke it and tried to get their money back. There's thousands of ...Otherwise no matter how many layers of bubble wrap, padding or popcorn peanuts you used Mercari will give you a speech that you need to wrap it better and refund the customer. I disputed it when it happened to me out if principle and they paid me my money with a warning.I just received a supposedly fully computer tower (not an expensive one) today from a Mercari order. It came damaged. It was in a box only slightly larger than the computer with just two layers of the small bubbles wrap around it. As soon as I unwrapped it, half a dozen small pieces of plastic fell out. ... Item Arrived Damaged upvotes ...To provide sellers with peace of mind, we protect all shipments that use Mercari prepaid labels. As long as you follow our Shipping Protection guidelines, your package is protected for up to $200 for standard, economy, Local and Media Mail rates and up to $20 for First-Class Envelope rates. The seller cannot make attempts to redirect the ...Item arrived broken . BUYING I bought an anime figure from Mercari and it arrived broken. The seller packed it really well, so I assume it was just a shipping issue. I'm gonna try and fix it, but my question is about returns. Is there any way to be compensated for receiving a broken item? I'd like to just fix it but I paid $40 for it.

They know that Mercari is very strict about counterfeit items and will grant a return for these reasons. The buyer knew the item was authentic, it basically was a case of buyer's remorse. Mercari ultimately sided with them, even after Mercari acknowledged that the item was authentic. I got my item back, thankfully it was in the same condition ... The buyer can claim a refund from you, and you can try to get a refund from Mercari/UPS if it was insured. If the shipping label was through Mercari, the buyer will be asked to submit photos that show the damage as well as how it was packaged, and Mercari will determine whether the packaging was sufficient. UPS cant help you in this scenario as the label was issued via 3rd party (mercari) and not purchased directly with UPS with shipping protection. The shipping protection you get using a mercari label is directly through mercari - it is supposed to protect you from lost or damaged packages and they will reimburse you up to $200.I have made 5 transactions in the last 2 weeks on Mercari. All went smoothly until the last one, when a subwoofer arrived that wasn't packed to well and was damaged. I contacted Mercari and customer service was awesome. Yes, there is payment processing fees and service fees, but I still paid less on Mercari than I would have on eBay.Posted by u/tuesdaynightsocks - 1 vote and no commentsBut, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.

Under some circumstances, an order may be canceled after the seller has already shipped the item. When this happens, the buyer is refunded immediately at the time of cancelation, but the seller may be eligible for reimbursement if the item is ultimately delivered to the buyer. If the tracking updates to show a delivered status or the buyer has confirmed …Mercari may not return damaged items deemed as hazardous during transit. The package must be dropped off and scanned by the correct carrier. Your Mercari account must be in good standing. Ensure you follow Mercari's current standard to ensure your package is eligible for shipping protection. Shipping protection claims may take up to 2 weeks to ...

Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you're covered at up to $200 of your earnings (the item's price minus selling and processing fees). As long as you follow this:Mercari - Buyer returned damage product. So I've been selling on mercari for a bit I have almost 400 sales and for the first time a buyer put a claim in . Problem is the figure I sent out was in good - to near mint as detailed in the post. The pictures he sent show a completely different item in a different condition.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' ... been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a ...Just over here adding to my collection of goofy 4 stars lol! Apparently you just can't win! Shipped something sealed in a bag in a box only because a previous buyer kindly pointed out that even tho their item was perfect, a box might be safer than padded mailer just in case.Be honest. You received a completely filthy, possibly hazardous, item with undisclosed damage. There's no need to "spare feelings". This seller clearly did not think about yours. Reviews are to warn other buyers. Also, I'd rather spend an additional $30 to buy a clean item than do the burden of cleaning and/or dealing with hazardous ...Mercari order arrived damaged Question Do I return it to the seller or file a claim with usps? I paid $215 for the book and it arrived with a few dents. My boyfriend said it's no big deal but it's an expensive book and this is damaged to me. Would this qualify for a return? I have been in search of this book forever and don't want to ... FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...

The buyer can claim a refund from you, and you can try to get a refund from Mercari/UPS if it was insured. If the shipping label was through Mercari, the buyer will be asked to submit photos that show the damage as well as how it was packaged, and Mercari will determine whether the packaging was sufficient.

Just over here adding to my collection of goofy 4 stars lol! Apparently you just can't win! Shipped something sealed in a bag in a box only because a previous buyer kindly pointed out that even tho their item was perfect, a box might be safer than padded mailer just in case.

To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ... Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ... The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item. The items were packed properly with plenty of bubble wrap and craft paper the box when leaving my posesion was 100% secure. Well the customer just recieved their packaged and messaged me to tell me that they are requestiong a refund because 2 items arrived damaged. They didnt elaborate on which items and I am pretty crushed.When you receive the item back, do NOT open it without recording yourself and taking photos after. You can provide these to Mercari to dispute if they send you an item back that was not what you sent out. You will not have to worry about their review. When a buyer disputes an item, the review is no longer an option unless they "accept the item".68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter and show them your proof. In that case, Mercari should refund you and suspend the buyer. 8/ If the PS4 is really not damaged and is working correctly, then you should ...Scam buyers will purchase items and attempt to use payment methods that aren't approved through Mercari, offer sob stories to entice sellers to lower prices, claim products arrived damaged, send back items damaged when sellers have sent out undamaged goods, etc.

I agree w others. Deny the return. If mercari approves it, request that mercari reviews it and state no photos of stain were provided. If buyer does provide photos of the stain, have your own photos ready to show there is no stain in that spot and that their photos must be of a different item.That definitely will help in future with things arriving in one piece. If you sent it according to Mericari’s shipping, then call and let them know. Also, take pictures of how you packaged, I had to learn the hard way. Make sure they send pics of the broken item for proof .Under some circumstances, an order may be canceled after the seller has already shipped the item. When this happens, the buyer is refunded immediately at the time of cancelation, but the seller may be eligible for reimbursement if the item is ultimately delivered to the buyer. If the tracking updates to show a delivered status or the buyer has confirmed …Policy. Mercari's Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...Instagram:https://instagram. i 80 accident dixon ca todaywilliamsburg busted newspaperlh 692worlein funeral home Let's say you purchased a pair of shoes on Mercari for $50, but when they arrived, they were not as described and had significant damage. You open a return request, and the seller approves the return. You ship the shoes back to the seller at a cost of $10 for return shipping. ... - If the item is damaged during shipping, you can open a ... allegiant air codes promotionalmoved very fast crossword clue Shipping time frame. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. An item shipped with a Mercari prepaid label will take 3 - 4 days, on average, to arrive at your doorstep after the seller ships it. If you have difficulties tracking your order (or tracking commences but then it ceases ... bushnell wingman red light Sold item, sent item, it got damaged in transit upon buyer receiving it. They file claim, they get refunded, I get a VERY specific email stating “your item arrived damaged, but not too damaged for it to be sent back to you.” Listing then is deleted THEN put back up and simply deactivated (yes in this order) by Mercari. Just help them out with the steps. Most people don't read the TOS. If it shows delivered, you are covered. Tell them they can check with the people they live with or by, and they can ask the shipper to check the GPS for the delivery scan. They can also contact Mercari as they are covered under the buyer protection and Mercari will handle it.5 days ago · Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...